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Accounts showing as submitted with another companies submission number

Posted by Jane Maidment 28 Jan 2026 at 15:58
I have just filed one company's accounts and they have been submitted. Another company on the dashboard is showing 'continue filing'. however when i try and submit it is showing as submitted and with the previous companies submission reference numbers. please help!

1 Comment

T
Tim Fouracre Staff 28 Jan 2026 at 16:47
Thank you for reporting this - you've helped us identify and fix a bug that affected users managing multiple companies.

What happened: When switching between companies on the dashboard, the system was occasionally showing cached information from a previously-viewed company. This meant the "Continue Filing" link could point to the wrong company's submission.

The good news: This was a display issue only - no incorrect filings were made. Your completed submissions are correct, and any in-progress filings are still waiting exactly where you left them.

What we've done: We've just deployed a fix that refreshes the data whenever you switch between companies, so you'll always see the correct information.

Next steps: You should now be able to continue filing without any issues. Simply refresh your dashboard and everything should work as expected.

Please let us know if you have any further trouble.